Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20258,187
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202557,571
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,516
How do I create passkeys? (app)
Updated on Sep 8, 20259,885
How do I use a physical security key to protect my account?
Updated on Sep 8, 202510,322
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,199
How do I link an authenticator app?
Updated on Sep 8, 202514,355
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,771
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,516
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 8, 20255,325
FAQ
View more