FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 8 Sept 202556
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025136
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 8 Sept 2025
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,351
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 20259,878
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,701
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 8 Sept 20253,698
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,658
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,602
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20252,931
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,818
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Sept 202512,776
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202510,303
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20253,952
- How do I download my account statements?Published on 6 Nov 2024Updated on 8 Sept 202539
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