FAQ

Account, security, and verification

How do I change my login password?
Published on 22 Aug 2023Updated on 21 Jan 202619,300
How do I transfer/deposit crypto with my sub-accounts?
Published on 22 Aug 2023Updated on 17 Nov 20256,621
I haven't received the SMS code
Published on 16 Aug 2023Updated on 25 Dec 202531,557
How do I create passkeys? (web)
Published on 16 Aug 2023Updated on 29 Jan 20264,185
How do I create passkeys? (app)
Published on 16 Aug 2023Updated on 29 Jan 202612,158
My authenticator app isn't working, what should I do?
Published on 11 Aug 2023Updated on 17 Nov 20251,700
Disabling cloud sync on your authenticator app
Published on 12 May 2023Updated on 8 Sept 20254,194
What can I do if my device is running in an unsafe environment?
Published on 19 Jan 2023Updated on 8 Sept 2025296

Showing 61-68 of 68 articles