FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 8 Sept 202556
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025136
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 8 Sept 20251,510
- How do I register an account on OKX?Published on 23 May 2024Updated on 8 Sept 202522,514
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,347
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 20259,876
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,697
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 8 Sept 20253,696
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,658
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,599
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20252,928
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,812
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Sept 202512,776
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202510,277
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20253,948